MERCEDES-BENZ GLC 300, S 580 4MATIC (2024): Power train
Recall 24V862000 · Nov 15, 2024 · Mercedes-Benz USA, LLC
3
vehicles affected
3
vehicles affected
Facts
- Recall number
- 24V862000
- Date
- Nov 15, 2024
- Maker
- Mercedes-Benz USA, LLC
- Units affected
- 3
- Kind
- Vehicles
- Component
- Power train > Driveline > Differential unit
- Model years
- 2024
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLC 300 4MATIC, and S 580 4MATIC vehicles. The bolts that secure the rear axle differential to the rear axle carrier may come loose, which can result in a separation of the drive shaft from the rear axle differential.
What can happen
Driveshaft separation can cause a loss of drive power, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will repair the rear axle differential bolt connection as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120005.
Vehicles covered
2 models, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | GLC 300 | 2024 |
| Mercedes-Benz | S 580 4MATIC | 2024 |
Related pages
Questions and answers
Which vehicles are in recall 24V862000?
2 models: Mercedes-Benz GLC 300 (2024), Mercedes-Benz S 580 4MATIC (2024), about 3 vehicles in all.
What is the fix for recall 24V862000?
Dealers will repair the rear axle differential bolt connection as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024120005.
What can happen?
Driveshaft separation can cause a loss of drive power, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.