MERCEDES-BENZ GLE 450E 4MATIC (2024): Electronic stability control (esc)
Recall 23V807000 · Dec 1, 2023 · Mercedes-Benz USA, LLC
2,797
vehicles affected
2,797
vehicles affected
Facts
- Recall number
- 23V807000
- Date
- Dec 1, 2023
- Maker
- Mercedes-Benz USA, LLC
- Units affected
- 2,797
- Kind
- Vehicles
- Component
- Electronic stability control (esc) > Control module > Software; Service brakes, hydraulic
- Model years
- 2024
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 450e Plug-in Hybrid (PHEV) vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.
What can happen
Extended stopping distance can increase the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Vehicles covered
1 model, 1 model year in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Gle 450E 4MATIC | 2024 |
Related pages
Questions and answers
Which vehicles are in recall 23V807000?
1 model: Mercedes-Benz Gle 450E 4MATIC (2024), about 2,797 vehicles in all.
What is the fix for recall 23V807000?
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
What can happen?
Extended stopping distance can increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.