MERCEDES-BENZ S 500, S 580 (2021): Air bags
Recall 21V789000 · Oct 11, 2021 · Mercedes-Benz USA, LLC
1,311
vehicles affected
1,311
vehicles affected
Facts
- Recall number
- 21V789000
- Date
- Oct 11, 2021
- Maker
- Mercedes-Benz USA, LLC
- Units affected
- 1,311
- Kind
- Vehicles
- Component
- Air bags > Sensor > Occupant classification > Front passenger; Air bags > Air bag/restraint control module > Software
- Model years
- 2021
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 S500, S580, and Maybach S580 vehicles. The air bag control unit software may deactivate the occupant recognition control unit, resulting in a deactivated front passenger air bag.
What can happen
A deactivated passenger air bag increases the risk of injury during a crash.
The fix
Recall repairs are free of charge.
Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed December 1, 2021. MBUSA's number for this recall is 2021100010. Owners may contact MBUSA customer service at 1-800-367-6372.
Vehicles covered
2 models, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | S 500 | 2021 |
| Mercedes-Benz | S 580 | 2021 |
Related pages
Questions and answers
Which vehicles are in recall 21V789000?
2 models: Mercedes-Benz S 500 (2021), Mercedes-Benz S 580 (2021), about 1,311 vehicles in all.
What is the fix for recall 21V789000?
Dealers will update the air bag control unit software, free of charge. Owner notification letters were mailed December 1, 2021. MBUSA's number for this recall is 2021100010. Owners may contact MBUSA customer service at 1-800-367-6372.
What can happen?
A deactivated passenger air bag increases the risk of injury during a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.