NEW Flyer C40LFR, XD35, XD40, XD60 and 9 more (2013-2016): Electrical system
Recall 16V223000 · Apr 19, 2016 · New Flyer Industries Ltd.
1,897
vehicles affected
1,897
vehicles affected
Facts
- Recall number
- 16V223000
- Date
- Apr 19, 2016
- Maker
- New Flyer Industries Ltd.
- Units affected
- 1,897
- Kind
- Vehicles
- Component
- Electrical system > Software
- Model years
- 2013-2016
- Started by
- The maker
- Hazard
- Injury
What is wrong
New Flyer Industries Ltd. (New Flyer) is recalling certain model year 2013 C40LFR, XN35, 2014-2016 XD35, XD60, XDE40, 2015-2016 XD40, XDE60, 2014 XDE35, 2013-2015 XE40, 2013-2016 XN40, XN60, and 2014-2015 XT40, and XT60 transit buses. These buses have an Electric Transit Operator (ETO) controller that controls the bus door motor function which may have a software defect which can cause failure of the rear door guide roller linkage resulting in a bus' rear door opening unexpectedly while the bus is in motion.
What can happen
If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.
The fix
Recall repairs are free of charge.
New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.
Vehicles covered
13 models, 31 model years in all
Related pages
Questions and answers
Which vehicles are in recall 16V223000?
13 models: New Flyer C40LFR (2013), New Flyer XD35 (2014-2016), New Flyer XD40 (2015-2016) and 10 more, about 1,897 vehicles in all.
What is the fix for recall 16V223000?
New Flyer will notify owners, and dealers will install a firmware upgrade, and replace the roller bracket plates, free of charge. The recall began on May 4, 2016. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R16-005.
What can happen?
If the rear bus door opens unexpectedly while the bus is in motion, there is an increased risk of injury for the passengers.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.