NEW Flyer XD40, XDE60, XE60, XN40 (2018-2019): Visibility
Recall 19V100000 · Feb 15, 2019 · New Flyer of America Inc.
172
vehicles affected
172
vehicles affected
Facts
- Recall number
- 19V100000
- Date
- Feb 15, 2019
- Maker
- New Flyer of America Inc.
- Units affected
- 172
- Kind
- Vehicles
- Component
- Visibility > Sun/moon roof assembly
- Model years
- 2018-2019
- Started by
- The maker
- Hazard
- Falls
What is wrong
New Flyer Industries Ltd. (New Flyer) is recalling certain 2018 XDE60 and XD40, 2018-2019 XN40, and 2019 XE60 heavy duty urban transit buses. The affected vehicles are equipped with an AS-3 tempered glass panel in the rooftop emergency escape hatch that may shatter in extreme cold temperatures.
What can happen
If the roof hatch glass shatters, glass particles could fall down onto passengers, increasing the risk of injury.
The fix
Recall repairs are free of charge.
New Flyer has notified owners, and dealers will replace the tempered glass panel, free of charge. The recall began on March 6, 2019. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R19-002.
Vehicles covered
4 models, 5 model years in all
Related pages
Questions and answers
Which vehicles are in recall 19V100000?
4 models: New Flyer XD40 (2018), New Flyer XDE60 (2018), New Flyer XE60 (2019) and 1 more, about 172 vehicles in all.
What is the fix for recall 19V100000?
New Flyer has notified owners, and dealers will replace the tempered glass panel, free of charge. The recall began on March 6, 2019. Owners may contact New Flyer customer service at 1-204-224-6706. New Flyer's number for this recall is R19-002.
What can happen?
If the roof hatch glass shatters, glass particles could fall down onto passengers, increasing the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.