Polestar Polestar 2 (2021-2022): Electrical system
Recall 21V110000 · Feb 24, 2021 · Polestar Automotive USA, Inc.
3,457
vehicles affected
3,457
vehicles affected
Facts
- Recall number
- 21V110000
- Date
- Feb 24, 2021
- Maker
- Polestar Automotive USA, Inc.
- Units affected
- 3,457
- Kind
- Vehicles
- Component
- Electrical system > Propulsion system > Traction battery > Management system/energy control module (bms/becm) > Software
- Model years
- 2021-2022
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2022 Polestar 2 vehicles. The Battery Energy Control Module (BECM) microprocessor may reset and cause the high voltage system to disconnect.
What can happen
A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.
Vehicles covered
1 model, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Polestar | Polestar 2 | 2021-2022 |
Related pages
Questions and answers
Which vehicles are in recall 21V110000?
1 model: Polestar Polestar 2 (2021-2022), about 3,457 vehicles in all.
What is the fix for recall 21V110000?
Polestar will notify owners, and the software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 23, 2021. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is R10079.
What can happen?
A disconnected high voltage system can cause a loss of drive power, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.