Polestar Polestar 2 (2021-2024): Equipment
Recall 24V477000 · Jun 26, 2024 · Polestar Automotive USA, Inc.
25,825
vehicles affected
25,825
vehicles affected
Facts
- Recall number
- 24V477000
- Date
- Jun 26, 2024
- Maker
- Polestar Automotive USA, Inc.
- Units affected
- 25,825
- Kind
- Vehicles
- Component
- Equipment > Electrical > Infotainment > Software; Back over prevention > Sensing system > Camera
- Model years
- 2021-2024
- Started by
- The safety regulator
- Hazard
- Crash risk
What is wrong
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What can happen
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
Vehicles covered
1 model, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Polestar | Polestar 2 | 2021-2024 |
Related pages
Questions and answers
Which vehicles are in recall 24V477000?
1 model: Polestar Polestar 2 (2021-2024), about 25,825 vehicles in all.
What is the fix for recall 24V477000?
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
What can happen?
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.