RAM 1500, 2500, 3500 (2022-2024): Back over prevention
Recall 23V654000 · Sep 28, 2023 · Chrysler (FCA US, LLC)
272,911
vehicles affected
272,911
vehicles affected
Facts
- Recall number
- 23V654000
- Date
- Sep 28, 2023
- Maker
- Chrysler (FCA US, LLC)
- Units affected
- 272,911
- Kind
- Vehicles
- Component
- Back over prevention > Display function
- Model years
- 2022-2024
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What can happen
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
Vehicles covered
3 models, 7 model years in all
Related pages
Questions and answers
Which vehicles are in recall 23V654000?
3 models: Ram 1500 (2022-2023), Ram 2500 (2022-2024), Ram 3500 (2022-2023), about 272,911 vehicles in all.
What is the fix for recall 23V654000?
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
What can happen?
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.