Chrysler Pacifica, Voyager; Dodge Durango; Jeep Compass and 7 more (2021-2023): Back over prevention
Recall 24V436000 · Jun 13, 2024 · Chrysler (FCA US, LLC)
1,033,433
vehicles affected
1,033,433
vehicles affected
Facts
- Recall number
- 24V436000
- Date
- Jun 13, 2024
- Maker
- Chrysler (FCA US, LLC)
- Units affected
- 1,033,433
- Kind
- Vehicles
- Component
- Back over prevention > Sensing system > Camera
- Model years
- 2021-2023
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What can happen
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Vehicles covered
11 models, 20 model years in all
Related pages
Questions and answers
Which vehicles are in recall 24V436000?
11 models: Chrysler Pacifica (2021-2023), Chrysler Voyager (2022), Dodge Durango (2021-2022) and 8 more, about 1.03 million vehicles in all.
What is the fix for recall 24V436000?
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
What can happen?
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.