Setra S407 CC, S417, S417 TC (2007-2013): Electrical system
Recall 13V530000 · Oct 29, 2013 · Setra of North America
457
vehicles affected
457
vehicles affected
Facts
- Recall number
- 13V530000
- Date
- Oct 29, 2013
- Maker
- Setra of North America
- Units affected
- 457
- Kind
- Vehicles
- Component
- Electrical system
- Model years
- 2007-2013
- Started by
- The maker
- Hazard
- Fire
What is wrong
Setra of North America (Setra) is recalling certain model year 2012 S407 CC, 2007-2010 S417, and 2011-2013 S417 TC coaches equipped with Sure Power battery equalizers or DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
What can happen
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
The fix
Recall repairs are free of charge.
Motor Coach Industries (MCI), Setra's importer and designated agent for sales, service and warranty, will notify owners, and Sure Power will replace the equalizers or converters, free of charge. The recall began on December 19, 2013. Owners may contact MCI at 1-866-624-2622 or Setra Customer Service Line at 1-800-241-2947. Setra's recall number is 54.10U09052A.
Vehicles covered
3 models, 8 model years in all
Related pages
Questions and answers
Which vehicles are in recall 13V530000?
3 models: Setra S407 CC (2012), Setra S417 (2007-2010), Setra S417 TC (2011-2013), about 457 vehicles in all.
What is the fix for recall 13V530000?
Motor Coach Industries (MCI), Setra's importer and designated agent for sales, service and warranty, will notify owners, and Sure Power will replace the equalizers or converters, free of charge. The recall began on December 19, 2013. Owners may contact MCI at 1-866-624-2622 or Setra Customer Service Line at.
What can happen?
Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.