Subaru Legacy, Outback (2020): Back over prevention
Recall 20V766000 · Dec 10, 2020 · Subaru of America, Inc.
7,741
vehicles affected
7,741
vehicles affected
Facts
- Recall number
- 20V766000
- Date
- Dec 10, 2020
- Maker
- Subaru of America, Inc.
- Units affected
- 7,741
- Kind
- Vehicles
- Component
- Back over prevention > Display function
- Model years
- 2020
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Subaru of America, Inc. (Subaru) is recalling certain 2020 Legacy and Outback vehicles equipped with "high" grade and "mid" grade multimedia navigation. The August 2020 over-the-air software update may have timed out without completing the installation, corrupting the data, and causing the rearview display to shutoff intermittently. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What can happen
The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
The fix
Recall repairs are free of charge.
Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
Vehicles covered
2 models, 2 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V766000?
2 models: Subaru Legacy (2020), Subaru Outback (2020), about 7,741 vehicles in all.
What is the fix for recall 20V766000?
Subaru will notify owners, and dealers will reprogram the software and, if necessary, replace the Cockpit Control Module, free of charge. The recall began January 22, 2021. Owners may contact Subaru customer service at 1-844-373-6614. Subaru's number for this recall is WRH-20.
What can happen?
The intermittent loss of the rearview image reduces the driver's visibility and increases the risk of crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.