Tesla Model 3, Model S, Model X, Model Y (2012-2023): Electrical system
Recall 23V838000 · Dec 12, 2023 · Tesla, Inc.
2,031,220
vehicles affected
2,031,220
vehicles affected
Facts
- Recall number
- 23V838000
- Date
- Dec 12, 2023
- Maker
- Tesla, Inc.
- Units affected
- 2,031,220
- Kind
- Vehicles
- Component
- Electrical system > ADAS > Driver monitoring > Software
- Model years
- 2012-2023
- Started by
- The safety regulator
- Hazard
- Crash risk
What is wrong
Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.
What can happen
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
The fix
Recall repairs are free of charge.
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
Vehicles covered
4 models, 31 model years in all
Related pages
Questions and answers
Which vehicles are in recall 23V838000?
4 models: Tesla Model 3 (2017-2023), Tesla Model S (2012-2023), Tesla Model X (2016-2023) and 1 more, about 2.03 million vehicles in all.
What is the fix for recall 23V838000?
Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
What can happen?
In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.