Thomas Built Buses SAF-T-LINER HDX (2010-2020): Structure
Recall 20V252000 · May 5, 2020 · Daimler Trucks North America LLC
7,979
vehicles affected
7,979
vehicles affected
Facts
- Recall number
- 20V252000
- Date
- May 5, 2020
- Maker
- Daimler Trucks North America LLC
- Units affected
- 7,979
- Kind
- Vehicles
- Component
- Structure > Emergency > Escape/egress/exit; Equipment > Other > Labels
- Model years
- 2010-2020
- Started by
- The maker
- Hazard
- Injury
What is wrong
Daimler Trucks North America, LLC (DTNA) is recalling certain 2010-2020 Thomas Built Buses Saf-T-Liner HDX school buses. The lettering on the instruction label for the rear emergency exit window may be too small. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."
What can happen
Small lettering may be difficult for occupants to read, delaying the reaction time to open the exit, increasing the risk of injury.
The fix
Recall repairs are free of charge.
DTNA will notify owners and mail a new label to attach to the exit window by first class mail, free of charge. DTNA issued owners an interim notification on June 17, 2020. The recall began September 10, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-849.
Vehicles covered
1 model, 11 model years in all
| Make | Model | Model years |
|---|---|---|
| Thomas Built Buses | Saf-T-Liner HDX | 2010-2020 |
Related pages
Questions and answers
Which vehicles are in recall 20V252000?
1 model: Thomas Built Buses Saf-T-Liner HDX (2010-2020), about 7,979 vehicles in all.
What is the fix for recall 20V252000?
DTNA will notify owners and mail a new label to attach to the exit window by first class mail, free of charge. DTNA issued owners an interim notification on June 17, 2020. The recall began September 10, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-849.
What can happen?
Small lettering may be difficult for occupants to read, delaying the reaction time to open the exit, increasing the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.