Thor Motor Coach Axis, Chateau, Citation, Four Winds and 5 more (2014-2020): Equipment
Recall 19V714000 · Oct 8, 2019 · Thor Motor Coach
101
vehicles affected
101
vehicles affected
Facts
- Recall number
- 19V714000
- Date
- Oct 8, 2019
- Maker
- Thor Motor Coach
- Units affected
- 101
- Kind
- Vehicles
- Component
- Equipment > Other > Labels
- Model years
- 2014-2020
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Thor Motor Coach (TMC) is recalling certain 2014 Tuscany 36M, 40E, 2015 Citation 24SL, Siesta 24SL, Axis 25.1 and Vegas 25.1, 2016 Four Winds 31E, 31W, 35SF, Chateau 31E, 31W, Synergy SD24, Citation 24SL, 24SS and Siesta 24SL, 24SS, 2017 Four Winds 31E, 31W, Chateau 31E, 35SD, Citation 24SS and Siesta 24SS, 2018 Citation 24SS and Siesta 24SS, 2019 Quantum CR24, Four Winds 24BL, Citation 24MB and Siesta 24MB and 2020 Quantum CR24, Citation 24MB, Siesta 24MB, Chateau 24BL and Synergy 24MB vehicles. The Occupant and Cargo Carrying Capacity (OCCC) label has the incorrect carrying capacity listed, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 120, "Wheels and Rims - Other Than Passenger Cars."
What can happen
An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.
The fix
Recall repairs are free of charge.
TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.
Vehicles covered
9 models, 25 model years in all
| Make | Model | Model years |
|---|---|---|
| Thor Motor Coach | Axis | 2015 |
| Thor Motor Coach | Chateau | 2016-2017, 2020 |
| Thor Motor Coach | Citation | 2015-2020 |
| Thor Motor Coach | Four Winds | 2016-2017, 2019 |
| Thor Motor Coach | Quantum | 2019-2020 |
| Thor Motor Coach | Siesta | 2015-2020 |
| Thor Motor Coach | Synergy | 2016, 2020 |
| Thor Motor Coach | Tuscany | 2014 |
| Thor Motor Coach | Vegas | 2015 |
Related pages
Questions and answers
Which vehicles are in recall 19V714000?
9 models: Thor Motor Coach Axis (2015), Thor Motor Coach Chateau (2016-2017, 2020), Thor Motor Coach Citation (2015-2020) and 6 more, about 101 vehicles in all.
What is the fix for recall 19V714000?
TMC will notify owners, and dealers will issue new OCCC labels with correct seating positions and weight calculations, free of charge. The recall began November 21, 2019. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000176.
What can happen?
An inadvertently overloaded motorhome due to an incorrect carrying capacity can increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.