Thor Motor Coach Chateau Citation, Compass, Daybreak, Delano and 10 more (2020-2021): Seats
Recall 20V444000 · Jul 29, 2020 · Thor Motor Coach
463
vehicles affected
463
vehicles affected
Facts
- Recall number
- 20V444000
- Date
- Jul 29, 2020
- Maker
- Thor Motor Coach
- Units affected
- 463
- Kind
- Vehicles
- Component
- Seats; Air bags; Electrical system > Wiring
- Model years
- 2020-2021
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Thor Motor Coach (Thor) is recalling certain 2020-2021 Daybreak, Four Winds, Quantum, Delano, Tiburon, Chateau and Freedom Elite motorhomes and 2020 Gemini, Chateau Citation, Compass, Siesta, and Synergy motorhomes built on Sprinter Van chassis (platform 970 (VS30), equipped with swivel seats. The wiring harnesses for the front seats may have been routed incorrectly and could become jammed and damaged in the swivel seat frames.
What can happen
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
The fix
Recall repairs are free of charge.
Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1-877-855-2867 Mercedes-Benz customer service at 1-877-762-8267. Thor's number for this recall is RC000200.
Vehicles covered
14 models, 19 model years in all
| Make | Model | Model years |
|---|---|---|
| Thor Motor Coach | Chateau Citation | 2020 |
| Thor Motor Coach | Compass | 2020 |
| Thor Motor Coach | Daybreak | 2020-2021 |
| Thor Motor Coach | Delano | 2020-2021 |
| Thor Motor Coach | Four Winds | 2021 |
| Thor Motor Coach | Freedom Elite | 2020-2021 |
| Thor Motor Coach | Gemini | 2020 |
| Thor Motor Coach | Quantum | 2021 |
| Thor Motor Coach | Redundant Chateau | 2020-2021 |
| Thor Motor Coach | Redundant Four Winds | 2020 |
| Thor Motor Coach | Redundant Quantum | 2020 |
| Thor Motor Coach | Redundant Synergy | 2020 |
| Thor Motor Coach | Siesta | 2020 |
| Thor Motor Coach | Tiburon | 2020-2021 |
Related pages
Questions and answers
Which vehicles are in recall 20V444000?
14 models: Thor Motor Coach Chateau Citation (2020), Thor Motor Coach Compass (2020), Thor Motor Coach Daybreak (2020-2021) and 11 more, about 463 vehicles in all.
What is the fix for recall 20V444000?
Thor will notify owners, and Mercedes-Benz dealers will inspect the wire harness routing for both front seats and will repair the wiring and add clips or cable ties as needed, free of charge. This recall began August 13, 2020. Owners may contact Thor customer service at 1-877-855-2867 Mercedes-Benz customer service at.
What can happen?
If the wiring harness is damaged, the side air bag within the seat may deploy inadvertently or not deploy as designed in the event of a crash, increasing the risk of injury to vehicle occupants.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.