Toyota Avalon, Avalon Hybrid, Corolla, Matrix (2011-2019): Air bags
Recall 20V024000 · Jan 17, 2020 · Toyota Motor Engineering & Manufacturing
2,891,976
vehicles affected
2,891,976
vehicles affected
Facts
- Recall number
- 20V024000
- Date
- Jan 17, 2020
- Maker
- Toyota Motor Engineering & Manufacturing
- Units affected
- 2,891,976
- Kind
- Vehicles
- Component
- Air bags > Air bag/restraint control module
- Model years
- 2011-2019
- Started by
- The safety regulator
- Hazard
- Crash risk
What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2011-2019 Corolla, 2011-2013 Matrix, 2012-2018 Avalon, and 2013-2018 Avalon Hybrid vehicles. During certain crashes, the air bag electronic control unit (ECU) may malfunction, possibly disabling the deployment of the air bags and/or seat belt pretensioners.
What can happen
In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
The fix
Recall repairs are free of charge.
Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between March 16, 2020 and June 27, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's numbers for this recall are 20TB03, 20TA03 and 20TA05.
Vehicles covered
4 models, 25 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V024000?
4 models: Toyota Avalon (2012-2018), Toyota Avalon Hybrid (2013-2018), Toyota Corolla (2011-2019) and 1 more, about 2.89 million vehicles in all.
What is the fix for recall 20V024000?
Toyota will notify owners, and dealers will inspect the ECU and install a noise filter between the air bag control module and its wire harness, as necessary, free of charge. Owners were notified of the safety risk beginning March 2, 2020. A second letter notifying owners of the remedy repair will be mailed between.
What can happen?
In the event of a crash, air bags and/or seat belt pretensioners that do not deploy as intended may increase the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.