Turtle TOP Odyssey, Terra Transit, Vanterra (2013-2018): Equipment adaptive/mobility
Recall 18V603000 · Sep 10, 2018 · Turtle Top
180
vehicles affected
180
vehicles affected
Facts
- Recall number
- 18V603000
- Date
- Sep 10, 2018
- Maker
- Turtle Top
- Units affected
- 180
- Kind
- Vehicles
- Component
- Equipment adaptive/mobility
- Model years
- 2013-2018
- Started by
- The maker
- Hazard
- Injury
What is wrong
Turtle Top is recalling certain 2013-2018 Turtle Top Odyssey, VanTerra, and Terra Transit transit buses, equipped with Ricon S-Series and K-Series Titanium Wheelchair Lifts. The wheelchair lift positioning input cam may fail while the lift is in use, allowing the platform to travel higher than the vehicle floor height.
What can happen
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
The fix
Recall repairs are free of charge.
Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1-800-296-2105.
Vehicles covered
3 models, 18 model years in all
| Make | Model | Model years |
|---|---|---|
| Turtle Top | Odyssey | 2013-2018 |
| Turtle Top | Terra Transit | 2013-2018 |
| Turtle Top | Vanterra | 2013-2018 |
Related pages
Questions and answers
Which vehicles are in recall 18V603000?
3 models: Turtle Top Odyssey (2013-2018), Turtle Top Terra Transit (2013-2018), Turtle Top Vanterra (2013-2018), about 180 vehicles in all.
What is the fix for recall 18V603000?
Turtle Top will notify owners and dealers will replace the lift positioning input cam, free of charge. The recall began November 7, 2019. Owners may contact Turtle Top customer service at 1-800-296-2105.
What can happen?
If the wheelchair lift platform stops above the vehicle floor, the wheelchair user can tip inwards toward the vehicle when exiting the lift, increasing their risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.