Volkswagen Atlas, Atlas Cross Sport (2020-2021): Steering
Recall 20V712000 · Nov 17, 2020 · Volkswagen Group of America, Inc.
776
vehicles affected
776
vehicles affected
Owners are told not to drive these vehicles until they are repaired.
Facts
- Recall number
- 20V712000
- Date
- Nov 17, 2020
- Maker
- Volkswagen Group of America, Inc.
- Units affected
- 776
- Kind
- Vehicles
- Component
- Steering
- Model years
- 2020-2021
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
What can happen
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
Vehicles covered
2 models, 3 model years in all
| Make | Model | Model years |
|---|---|---|
| Volkswagen | Atlas | 2021 |
| Volkswagen | Atlas Cross Sport | 2020-2021 |
Related pages
Questions and answers
Which vehicles are in recall 20V712000?
2 models: Volkswagen Atlas (2021), Volkswagen Atlas Cross Sport (2020-2021), about 776 vehicles in all.
What is the fix for recall 20V712000?
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the.
What can happen?
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.