Volkswagen Atlas, Atlas Cross Sport (2024-2025): Back over prevention
Recall 25V334000 · May 21, 2025 · Volkswagen Group of America, Inc.
171,381
vehicles affected
171,381
vehicles affected
Facts
- Recall number
- 25V334000
- Date
- May 21, 2025
- Maker
- Volkswagen Group of America, Inc.
- Units affected
- 171,381
- Kind
- Vehicles
- Component
- Back over prevention > Sensing system > Camera
- Model years
- 2024-2025
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What can happen
A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
Vehicles covered
2 models, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Volkswagen | Atlas | 2024-2025 |
| Volkswagen | Atlas Cross Sport | 2024-2025 |
Related pages
Questions and answers
Which vehicles are in recall 25V334000?
2 models: Volkswagen Atlas (2024-2025), Volkswagen Atlas Cross Sport (2024-2025), about 171,381 vehicles in all.
What is the fix for recall 25V334000?
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
What can happen?
A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.