Volkswagen ID.4 (2021-2023): Equipment
Recall 24V344000 · May 15, 2024 · Volkswagen Group of America, Inc.
79,965
vehicles affected
79,965
vehicles affected
Facts
- Recall number
- 24V344000
- Date
- May 15, 2024
- Maker
- Volkswagen Group of America, Inc.
- Units affected
- 79,965
- Kind
- Vehicles
- Component
- Equipment > Electrical > Infotainment > Software; Back over prevention > Software; Electrical system > Instrument panel > Speedometer/odometer
- Model years
- 2021-2023
- Started by
- The safety regulator
- Hazard
- Crash risk
What is wrong
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
What can happen
Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Vehicles covered
1 model, 3 model years in all
| Make | Model | Model years |
|---|---|---|
| Volkswagen | ID.4 | 2021-2023 |
Related pages
Questions and answers
Which vehicles are in recall 24V344000?
1 model: Volkswagen ID.4 (2021-2023), about 79,965 vehicles in all.
What is the fix for recall 24V344000?
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
What can happen?
Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.