$28.5B
total assets, June 30, 2026
Sallie Mae Bank is a state nonmember bank based in Salt Lake City, UT, owned by SLM Corporation (SLM). As of June 30, 2026 it held $28.5 billion in assets and $20.3 billion in deposits; assets were down 3.4% from a year before. It has 1 branch.
Updated Oct 11, 2026 · numbers as of June 30, 2026
Total assets
$28.5B
-3.4% in a year · -3.1% in a quarter
Deposits
$20.3B
-2.3% in a year · -2.4% in a quarter
Loans
$21.1B
-7.0% in a year · -2.1% in a quarter
Profit so far
$404M
Jan 1 to Jun 30, 2026 · -6.2% in a year
Capital ratio
10.17%
-0.05 pts in a year
Return on assets
2.77%
-0.16 pts in a year
Facts
- Type
- State nonmember bank
- Head office
- 175 S West Temple, Salt Lake City, UT, 84101
- County
- Salt Lake
- Holding company
- SLM Corporation (SLM)
- Established
- Nov 28, 2005
- Employees
- 1,981
- Branches
- 1
- Website
- www.salliemae.com
- Id
- b58177
Quarter by quarter
December 31, 2005 to June 30, 2026
Assets, deposits and loans
Each quarter end, US dollars
Profit by quarter
Net income of each quarter, the last 12
Ratios
Percent. Return on assets and net interest margin are yearly rates.
Branches
1 office as of June 30, 2026, holding $20.3 billion in deposits
Branch map
Every branch, sized by its deposits
| State | Branches | Deposits | Share |
|---|---|---|---|
| Utah | 1 | $20.3B | 100.0% |
Consumer complaints
Complaints consumers sent about SLM Corporation, the owner of this bank, and its units, 12 months to Sep 2026
Last 12 months
1,129
+21.1% vs the 12 months before
Closed with relief
11.5%
Money back: 1.8%
Answered on time
100.0%
62 still in progress
Most common product
Student loans
63% of its complaints
Complaints per month
Hover a month for the count
By product
12 months to Sep 2026
| Top issues | Complaints | Share | Relief |
|---|---|---|---|
| Dealing with your lender or servicer | 323 | 28.6% | 18.3% |
| Incorrect information on your report | 219 | 19.4% | 7.5% |
| Struggling to repay your loan | 213 | 18.9% | 10.2% |
| Problem with a company's investigation into an existing problem | 74 | 6.5% | 5.8% |
| Improper use of your report | 73 | 6.5% | 6.9% |
| Getting a loan | 68 | 6.0% | 6.3% |
| Took or threatened to take negative or legal action | 45 | 4.0% | 6.7% |
| Attempts to collect debt not owed | 36 | 3.2% | 8.3% |
Counted under Slm Corporation. Counts depend on company size: large companies get more complaints. The newest month is partial. More in the SLM Risk & Compliance tab.
Related pages
Questions and answers
How big is Sallie Mae Bank?
$28.5 billion in total assets and $20.3 billion in deposits as of June 30, 2026, with assets down 3.4% from a year before. Its loans were $21.1 billion.
How many branches does Sallie Mae Bank have?
1 branch in Utah as of June 30, 2026.
Is Sallie Mae Bank profitable?
Yes: it earned $404.3 million from January 1 to June 30, 2026 (down 6.2% from the same months a year before). Its return on assets was 2.77% a year; about 1% is typical.
Who owns Sallie Mae Bank?
Sallie Mae Bank is owned by SLM Corporation, its holding company, which is listed as SLM.
How many consumer complaints does SLM Corporation get?
1,129 complaints in the 12 months to Sep 2026, up 21.1% from the 12 months before. 12% of closed complaints ended with relief, and 100.0% were answered on time.
Official public data from the reports every insured bank files each quarter. Profit so far runs from January 1 to the quarter end. Branch deposits are counted once a year, as of June 30. New quarters appear about two months after the quarter ends.