Audi A7 E, Q5 (2021-2024): Electrical system
Recall 25V080000 · Feb 12, 2025 · Volkswagen Group of America, Inc.
20,201
vehicles affected
20,201
vehicles affected
Facts
- Recall number
- 25V080000
- Date
- Feb 12, 2025
- Maker
- Volkswagen Group of America, Inc.
- Units affected
- 20,201
- Kind
- Vehicles
- Component
- Electrical system > Propulsion system > Traction battery
- Model years
- 2021-2024
- Started by
- The maker
- Hazard
- Fire
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
What can happen
A high-voltage battery that overheats increases the risk of a fire.
The fix
Recall repairs are free of charge.
Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA.
Vehicles covered
2 models, 5 model years in all
Related pages
Questions and answers
Which vehicles are in recall 25V080000?
2 models: Audi A7 E (2022), Audi Q5 (2021-2024), about 20,201 vehicles in all.
What is the fix for recall 25V080000?
Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their.
What can happen?
A high-voltage battery that overheats increases the risk of a fire.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.