Audi Q4 E-TRON, Q4 Sportback E-TRON; Volkswagen ID.4 (2024-2025): Electrical system
Recall 25V125000 · Feb 28, 2025 · Volkswagen Group of America, Inc.
13,769
vehicles affected
13,769
vehicles affected
Facts
- Recall number
- 25V125000
- Date
- Feb 28, 2025
- Maker
- Volkswagen Group of America, Inc.
- Units affected
- 13,769
- Kind
- Vehicles
- Component
- Electrical system > Propulsion system > Dc/dc converter; Electrical system > 12v/24v/48v battery
- Model years
- 2024-2025
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
What can happen
A loss of drive power increases the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Vehicles covered
3 models, 5 model years in all
| Make | Model | Model years |
|---|---|---|
| Audi | Q4 E-Tron | 2024-2025 |
| Audi | Q4 Sportback E-Tron | 2024-2025 |
| Volkswagen | ID.4 | 2024 |
Related pages
Questions and answers
Which vehicles are in recall 25V125000?
3 models: Audi Q4 E-Tron (2024-2025), Audi Q4 Sportback E-Tron (2024-2025), Volkswagen ID.4 (2024), about 13,769 vehicles in all.
What is the fix for recall 25V125000?
Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
What can happen?
A loss of drive power increases the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.