Audi Q5, Q5 Sportback, SQ5 (2018-2022): Structure
Recall 21V947000 · Dec 8, 2021 · Volkswagen Group of America, Inc.
288,991
vehicles affected
288,991
vehicles affected
Facts
- Recall number
- 21V947000
- Date
- Dec 8, 2021
- Maker
- Volkswagen Group of America, Inc.
- Units affected
- 288,991
- Kind
- Vehicles
- Component
- Structure > Body; Electrical system > Body control module/bcm
- Model years
- 2018-2022
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Volkswagen Group of America, Inc. (Audi) is recalling certain 2021-2022 Q5 Sportback, SQ5 Sportback, 2018-2022 Q5, and SQ5 vehicles. A liquid spill in the rear seat, or water ingress from an insufficient body seam underneath the vehicle may allow liquid to penetrate the gateway control module, causing it to shutdown.
What can happen
A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
Vehicles covered
3 models, 10 model years in all
Related pages
Questions and answers
Which vehicles are in recall 21V947000?
3 models: Audi Q5 (2018-2021), Audi Q5 Sportback (2022), Audi SQ5 (2018-2022), about 288,991 vehicles in all.
What is the fix for recall 21V947000?
Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
What can happen?
A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.