Cadillac SRX; Saab 9-4X (2010-2016): Suspension
Recall 21V473000 · Jun 24, 2021 · General Motors, LLC
380,498
vehicles affected
380,498
vehicles affected
Owners are told not to drive these vehicles until they are repaired.
Facts
- Recall number
- 21V473000
- Date
- Jun 24, 2021
- Maker
- General Motors, LLC
- Units affected
- 380,498
- Kind
- Vehicles
- Component
- Suspension > Rear
- Model years
- 2010-2016
- Started by
- The safety regulator
- Hazard
- Crash risk
What is wrong
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
What can happen
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
Vehicles covered
2 models, 9 model years in all
Related pages
Questions and answers
Which vehicles are in recall 21V473000?
2 models: Cadillac SRX (2010-2016), Saab 9-4X (2011-2012), about 380,498 vehicles in all.
What is the fix for recall 21V473000?
Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one.
What can happen?
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.