Crossroads Redwood (2016-2017): Structure
Recall 18V303000 · May 10, 2018 · Keystone RV Company
156
vehicles affected
156
vehicles affected
Facts
- Recall number
- 18V303000
- Date
- May 10, 2018
- Maker
- Keystone RV Company
- Units affected
- 156
- Kind
- Vehicles
- Component
- Structure > Emergency > Escape/egress/exit; Equipment > Other > Labels
- Model years
- 2016-2017
- Started by
- The maker
- Hazard
- Injury
What is wrong
Keystone RV Company (Keystone) is recalling certain 2016-2017 Crossroads Redwood travel trailers. The ladder on the back of the vehicle may be blocking the secondary emergency exit window.
What can happen
If there is a ladder blocking a window that is labeled as being an emergency exit, there is an increased risk of injury.
The fix
Recall repairs are free of charge.
Keystone has notified owners instructing them to remove the emergency exit sticker from that window if it is blocked by a ladder, free of charge. The recall began on May 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-319.
Vehicles covered
1 model, 2 model years in all
| Make | Model | Model years |
|---|---|---|
| Crossroads | Redwood | 2016-2017 |
Related pages
Questions and answers
Which vehicles are in recall 18V303000?
1 model: Crossroads Redwood (2016-2017), about 156 vehicles in all.
What is the fix for recall 18V303000?
Keystone has notified owners instructing them to remove the emergency exit sticker from that window if it is blocked by a ladder, free of charge. The recall began on May 23, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-319.
What can happen?
If there is a ladder blocking a window that is labeled as being an emergency exit, there is an increased risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.