Crossroads Redwood; Dutchmen Voltage; Keystone Alpine, Avalanche and 4 more (2020): Visibility
Recall 20V351000 · Jun 12, 2020 · Keystone RV Company
428
vehicles affected
428
vehicles affected
Facts
- Recall number
- 20V351000
- Date
- Jun 12, 2020
- Maker
- Keystone RV Company
- Units affected
- 428
- Kind
- Vehicles
- Component
- Visibility > Glass, side/rear
- Model years
- 2020
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
What can happen
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
The fix
Recall repairs are free of charge.
Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.
Vehicles covered
8 models, 8 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V351000?
8 models: Crossroads Redwood (2020), Dutchmen Voltage (2020), Keystone Alpine (2020) and 5 more, about 428 vehicles in all.
What is the fix for recall 20V351000?
Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.
What can happen?
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.