Ford Explorer, Mountaineer (2002-2003): Structure
Recall 04V442000 · Sep 13, 2004 · Ford Motor Company
955,732
vehicles affected
955,732
vehicles affected
Facts
- Recall number
- 04V442000
- Date
- Sep 13, 2004
- Maker
- Ford Motor Company
- Units affected
- 955,732
- Kind
- Vehicles
- Component
- Structure > Body > Hatchback/liftgate > Hinge and attachments
- Model years
- 2002-2003
- Started by
- The safety regulator
- Hazard
- Falls
What is wrong
ON CERTAIN SPORT UTILITY VEHICLES, THE LIFTGATE GLASS STRUT MAY BECOME DISENGAGED OR THE HINGE MAY FRACTURE ALLOWING THE GLASS TO FALL AND POSSIBLY BREAK.
What can happen
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
The fix
Recall repairs are free of charge.
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE RECALL BEGAN ON SEPTEMBER 30, 2004. A POSTCARD WAS SENT TO OWNERS ON DECEMBER 27, 2004, ADVISING THEM THAT PARTS ARE NOW AVAILABLE. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Vehicles covered
2 models, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Ford | Explorer | 2002-2003 |
| Ford | Mountaineer | 2002-2003 |
Related pages
Questions and answers
Which vehicles are in recall 04V442000?
2 models: Ford Explorer (2002-2003), Ford Mountaineer (2002-2003), about 955,732 vehicles in all.
What is the fix for recall 04V442000?
DEALERS WILL HAVE THE LIFTGATE GLASS STRUT BRACKETS AND GLASS HINGES REPLACED. FOR THE VEHICLES BUILT FROM AUGUST 1, 2000 THROUGH MARCH 3, 2002, THE DEALERS WILL REPLACE THE HINGES AND LIFTGATE STRUT BRACKET. ON VEHICLES BUILT FROM MARCH 3, 2002 THROUGH JUNE 23, 2003, THE DEALERS WILL ONLY REPLACE THE HINGES. THE.
What can happen?
IF THE HINGE SHOULD FRACTURE, THERE IS A POTENTIAL FOR THE GLASS TO FALL AND ULTIMATELY BREAK AND PERSONAL INJURIES COULD OCCUR.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.