Ford Explorer (2016-2017): Structure
Recall 25V347000 · May 23, 2025 · Ford Motor Company
492,145
vehicles affected
492,145
vehicles affected
Facts
- Recall number
- 25V347000
- Date
- May 23, 2025
- Maker
- Ford Motor Company
- Units affected
- 492,145
- Kind
- Vehicles
- Component
- Structure > Body
- Model years
- 2016-2017
- Started by
- The safety regulator
- Hazard
- Crash risk
What is wrong
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
What can happen
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S53.
Vehicles covered
1 model, 2 model years in all
Related pages
Questions and answers
Which vehicles are in recall 25V347000?
1 model: Ford Explorer (2016-2017), about 492,145 vehicles in all.
What is the fix for recall 25V347000?
Dealers will repair the B-pillar trim, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2025. A second notice will be sent once the final remedy is available, anticipated November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is.
What can happen?
Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.