Ford Explorer (2011-2013): Structure
Recall 15V171000 · Mar 24, 2015 · Ford Motor Company
194,484
vehicles affected
194,484
vehicles affected
Facts
- Recall number
- 15V171000
- Date
- Mar 24, 2015
- Maker
- Ford Motor Company
- Units affected
- 194,484
- Kind
- Vehicles
- Component
- Structure > Body > Door
- Model years
- 2011-2013
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.
What can happen
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
The fix
Recall repairs are free of charge.
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
Vehicles covered
1 model, 3 model years in all
Related pages
Questions and answers
Which vehicles are in recall 15V171000?
1 model: Ford Explorer (2011-2013), about 194,484 vehicles in all.
What is the fix for recall 15V171000?
Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.
What can happen?
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.