Ford Explorer (2013-2017): Suspension
Recall 20V675000 · Mar 12, 2021 · Ford Motor Company
454,941
vehicles affected
454,941
vehicles affected
Facts
- Recall number
- 20V675000
- Date
- Mar 12, 2021
- Maker
- Ford Motor Company
- Units affected
- 454,941
- Kind
- Vehicles
- Component
- Suspension > Rear
- Model years
- 2013-2017
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
What can happen
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
Vehicles covered
1 model, 5 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V675000?
1 model: Ford Explorer (2013-2017), about 454,941 vehicles in all.
What is the fix for recall 20V675000?
Ford will notify owners, and dealers will inspect the cross-axis ball joint (CABJ) knuckle attached to the rear suspension toe link and replace it as necessary, free of charge. The recall began November 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S62.
What can happen?
A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.