Freightliner Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500 and 4 more (2018-2019): Equipment
Recall 20V155000 · Mar 18, 2020 · Daimler Vans USA, LLC
289
vehicles affected
289
vehicles affected
Facts
- Recall number
- 20V155000
- Date
- Mar 18, 2020
- Maker
- Daimler Vans USA, LLC
- Units affected
- 289
- Kind
- Vehicles
- Component
- Equipment > Other > Labels
- Model years
- 2018-2019
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The spare tire label may indicate the maximum speed at 55 kilometers per hour (kph) rather than as 34 miles per hour (mph).
What can happen
With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed at higher speeds than the tire can withstand, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace it with the label with the correct maximum speed information indicated in miles per hour, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BEGRESS.
Vehicles covered
8 models, 16 model years in all
| Make | Model | Model years |
|---|---|---|
| Freightliner | Sprinter 1500 | 2018-2019 |
| Freightliner | Sprinter 2500 | 2018-2019 |
| Freightliner | Sprinter 3500 | 2018-2019 |
| Freightliner | Sprinter 4500 | 2018-2019 |
| Mercedes-Benz | Sprinter 1500 | 2018-2019 |
| Mercedes-Benz | Sprinter 2500 | 2018-2019 |
| Mercedes-Benz | Sprinter 3500 | 2018-2019 |
| Mercedes-Benz | Sprinter 4500 | 2018-2019 |
Related pages
Questions and answers
Which vehicles are in recall 20V155000?
8 models: Freightliner Sprinter 1500 (2018-2019), Freightliner Sprinter 2500 (2018-2019), Freightliner Sprinter 3500 (2018-2019) and 5 more, about 289 vehicles in all.
What is the fix for recall 20V155000?
DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace it with the label with the correct maximum speed information indicated in miles per hour, free of charge. The recall began May 15, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall.
What can happen?
With only the metric speed listed on the spare tire label, the driver could misinterpret the kph as mph and operate the vehicle with the spare tire installed at higher speeds than the tire can withstand, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.