Freightliner Sprinter (VS30), Sprinter 1500, Sprinter 2500, Sprinter 3500 and 6 more (2019): Equipment
Recall 20V756000 · Dec 8, 2020 · Daimler Vans USA, LLC
9
vehicles affected
9
vehicles affected
Facts
- Recall number
- 20V756000
- Date
- Dec 8, 2020
- Maker
- Daimler Vans USA, LLC
- Units affected
- 9
- Kind
- Vehicles
- Component
- Equipment > Other > Owners/service/other manual
- Model years
- 2019
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes Benz Sprinter vehicles. These vehicles may have been delivered with a version of the printed and digital operator's manual that may be inaccurate and/or incomplete.
What can happen
If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
The fix
Recall repairs are free of charge.
DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3PRIDIBA.
Vehicles covered
10 models, 10 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V756000?
10 models: Freightliner Sprinter 1500 (2019), Freightliner Sprinter 2500 (2019), Freightliner Sprinter 3500 (2019) and 7 more, about 9 vehicles in all.
What is the fix for recall 20V756000?
DVUSA will notify owners, and dealers will replace the printed version of the operator's manual with the latest version and update the software of the digital version, free of charge. DVUSA distributed owners an interim notification on January 22, 2021. The recall began March 17, 2021. Owners may contact DVUSA.
What can happen?
If the operator relies on the provided owner's manual, the information about vehicle functions and other safety relevant information may be inaccurate and/or incomplete, which could lead to improper operation of the vehicle and potentially increase the risk of a crash or injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.