Freightliner Sprinter 1500, Sprinter 2500, Sprinter 3500, Sprinter 4500 and 4 more (2019-2023): Structure
Recall 23V876000 · Dec 21, 2023 · Daimler Vans USA, LLC
387
vehicles affected
387
vehicles affected
Facts
- Recall number
- 23V876000
- Date
- Dec 21, 2023
- Maker
- Daimler Vans USA, LLC
- Units affected
- 387
- Kind
- Vehicles
- Component
- Structure > Critical fasteners
- Model years
- 2019-2023
- Started by
- The maker
- Hazard
- Injury
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2023 Mercedes-Benz Sprinter and 2019-2021 Freightliner Sprinter vehicles. The partition wall may be missing bolts, allowing the wall to detach during a crash.
What can happen
A detached partition wall can increase the risk of injury.
The fix
Recall repairs are free of charge.
Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
Vehicles covered
8 models, 32 model years in all
| Make | Model | Model years |
|---|---|---|
| Freightliner | Sprinter 1500 | 2019-2021 |
| Freightliner | Sprinter 2500 | 2019-2021 |
| Freightliner | Sprinter 3500 | 2019-2021 |
| Freightliner | Sprinter 4500 | 2019-2021 |
| Mercedes-Benz | Sprinter 1500 | 2019-2023 |
| Mercedes-Benz | Sprinter 2500 | 2019-2023 |
| Mercedes-Benz | Sprinter 3500 | 2019-2023 |
| Mercedes-Benz | Sprinter 4500 | 2019-2023 |
Related pages
Questions and answers
Which vehicles are in recall 23V876000?
8 models: Freightliner Sprinter 1500 (2019-2021), Freightliner Sprinter 2500 (2019-2021), Freightliner Sprinter 3500 (2019-2021) and 5 more, about 387 vehicles in all.
What is the fix for recall 23V876000?
Dealers will inspect and secure the partition wall as necessary, free of charge. Owner notification letters are expected to be mailed February 16, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3TREWAN.
What can happen?
A detached partition wall can increase the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.