Jeep Cherokee (2014-2017): Power train
Recall 20V343000 · Jun 11, 2020 · Chrysler (FCA US LLC)
67,248
vehicles affected
67,248
vehicles affected
Facts
- Recall number
- 20V343000
- Date
- Jun 11, 2020
- Maker
- Chrysler (FCA US LLC)
- Units affected
- 67,248
- Kind
- Vehicles
- Component
- Power train > Driveline > Differential unit; Power train > Automatic transmission
- Model years
- 2014-2017
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
What can happen
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
The fix
Recall repairs are free of charge.
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Vehicles covered
1 model, 4 model years in all
Related pages
Questions and answers
Which vehicles are in recall 20V343000?
1 model: Jeep Cherokee (2014-2017), about 67,248 vehicles in all.
What is the fix for recall 20V343000?
FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer.
What can happen?
A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.