Jeep Cherokee (2016-2017): Power train
Recall 23V302000 · Apr 27, 2023 · Chrysler (FCA US, LLC)
25,980
vehicles affected
25,980
vehicles affected
Facts
- Recall number
- 23V302000
- Date
- Apr 27, 2023
- Maker
- Chrysler (FCA US, LLC)
- Units affected
- 25,980
- Kind
- Vehicles
- Component
- Power train > Automatic transmission
- Model years
- 2016-2017
- Started by
- The safety regulator
- Hazard
- Crash risk
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
What can happen
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
The fix
Recall repairs are free of charge.
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Vehicles covered
1 model, 2 model years in all
Related pages
Questions and answers
Which vehicles are in recall 23V302000?
1 model: Jeep Cherokee (2016-2017), about 25,980 vehicles in all.
What is the fix for recall 23V302000?
FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
What can happen?
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.