Jeep Cherokee (2017-2019): Power train
Recall 25V011000 · Apr 29, 2025 · Chrysler (FCA US, LLC)
63,130
vehicles affected
63,130
vehicles affected
Facts
- Recall number
- 25V011000
- Date
- Apr 29, 2025
- Maker
- Chrysler (FCA US, LLC)
- Units affected
- 63,130
- Kind
- Vehicles
- Component
- Power train
- Model years
- 2017-2019
- Started by
- The safety regulator
- Hazard
- Crash risk
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
What can happen
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
The fix
Recall repairs are free of charge.
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Vehicles covered
1 model, 3 model years in all
Related pages
Questions and answers
Which vehicles are in recall 25V011000?
1 model: Jeep Cherokee (2017-2019), about 63,130 vehicles in all.
What is the fix for recall 25V011000?
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
What can happen?
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.