Lexus NX, NX Hybrid, RX, RX Hybrid (2024-2025): Seats
Recall 24V482000 · Jun 27, 2024 · Toyota Motor Engineering & Manufacturing
11,418
vehicles affected
11,418
vehicles affected
Facts
- Recall number
- 24V482000
- Date
- Jun 27, 2024
- Maker
- Toyota Motor Engineering & Manufacturing
- Units affected
- 11,418
- Kind
- Vehicles
- Component
- Seats > Front assembly > Head restraint
- Model years
- 2024-2025
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
What can happen
A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
The fix
Recall repairs are free of charge.
Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
Vehicles covered
4 models, 6 model years in all
Related pages
Questions and answers
Which vehicles are in recall 24V482000?
4 models: Lexus NX (2024-2025), Lexus NX Hybrid (2024-2025), Lexus RX (2024) and 1 more, about 11,418 vehicles in all.
What is the fix for recall 24V482000?
Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
What can happen?
A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.