MERCEDES-BENZ AMG C63, AMG C63S, C 300, C 350 E and 5 more (2015-2019): Steering
Recall 18V850000 · Nov 29, 2018 · Mercedes-Benz USA, LLC.
6,373
vehicles affected
6,373
vehicles affected
Facts
- Recall number
- 18V850000
- Date
- Nov 29, 2018
- Maker
- Mercedes-Benz USA, LLC.
- Units affected
- 6,373
- Kind
- Vehicles
- Component
- Steering > Rack and pinion > Rack
- Model years
- 2015-2019
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2015-2016 Mercedes Benz C300, 2017-2019 C300 Cabrio, C300 Coupe, C63 Cabrio, 2015 C63S AMG, 2018-2019 C300, C350e, C63 AMG, C63S AMG Cabrio, 2018 C63 AMG Cabrio, C63 AMG Coupe, C63S AMG, C63S AMG Coupe, E300, E400 Cabrio, E400 Coupe, 2019 CLS450, E450 Cabrio, and E450 Coupe rear-wheel drive vehicles. A locknut in the steering rack may break under high load, possibly causing the steering to become stuck in one position.
What can happen
A car that cannot be properly steered has an increased risk of a crash.
The fix
Recall repairs are free of charge.
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
Vehicles covered
9 models, 16 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Amg C63 | 2017-2019 |
| Mercedes-Benz | Amg C63S | 2015, 2018 |
| Mercedes-Benz | C 300 | 2017-2019 |
| Mercedes-Benz | C300 | 2015-2016 |
| Mercedes-Benz | C 350 E | 2018-2019 |
| Mercedes-Benz | CLS 450 | 2019 |
| Mercedes-Benz | E 300 | 2018 |
| Mercedes-Benz | E 400 | 2018 |
| Mercedes-Benz | E 450 | 2019 |
Related pages
Questions and answers
Which vehicles are in recall 18V850000?
9 models: Mercedes-Benz Amg C63 (2017-2019), Mercedes-Benz Amg C63S (2015, 2018), Mercedes-Benz C 300 (2017-2019) and 6 more, about 6,373 vehicles in all.
What is the fix for recall 18V850000?
MBUSA will notify owners, and dealers will replace the steering rack, free of charge. The recall began August 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019080012.
What can happen?
A car that cannot be properly steered has an increased risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.