MERCEDES-BENZ AMG C63, AMG C63 S, AMG GLC63, AMG GLC63 S and 3 more (2019-2020): Electronic stability control (esc)
Recall 20V395000 · Jul 6, 2020 · Mercedes-Benz USA, LLC.
5,399
vehicles affected
5,399
vehicles affected
Facts
- Recall number
- 20V395000
- Date
- Jul 6, 2020
- Maker
- Mercedes-Benz USA, LLC.
- Units affected
- 5,399
- Kind
- Vehicles
- Component
- Electronic stability control (esc); Electrical system > Software
- Model years
- 2019-2020
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019-2020 C63 AMG, C63 AMG S, AMG GT 53, AMG GT 63, AMG GT 63 S, and 2020 GLC 63 AMG, GLC 63 AMG S vehicles. An incorrect Electronic Stability Program (ESP) software version may cause the ESP system to react inaccurately. On December 18, 2020, an additional 360 vehicles were added to the recall population.
What can happen
If the ESP does not react properly to a driving situation, it may increase the risk of a crash.
The fix
Recall repairs are free of charge.
MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Letters for the owners of the 360 additional vehicles were mailed January 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080016.
Vehicles covered
7 models, 12 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Amg C63 | 2019-2020 |
| Mercedes-Benz | Amg C63 S | 2019-2020 |
| Mercedes-Benz | Amg GLC63 | 2020 |
| Mercedes-Benz | Amg GLC63 S | 2020 |
| Mercedes-Benz | Amg GT53 | 2019-2020 |
| Mercedes-Benz | Amg GT63 | 2019-2020 |
| Mercedes-Benz | Amg GT63S | 2019-2020 |
Related pages
Questions and answers
Which vehicles are in recall 20V395000?
7 models: Mercedes-Benz Amg C63 (2019-2020), Mercedes-Benz Amg C63 S (2019-2020), Mercedes-Benz Amg GLC63 (2020) and 4 more, about 5,399 vehicles in all.
What is the fix for recall 20V395000?
MBUSA will notify owners, and dealers will update the ESP software, free of charge. The recall began August 28, 2020. Letters for the owners of the 360 additional vehicles were mailed January 15, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020080016.
What can happen?
If the ESP does not react properly to a driving situation, it may increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.