MERCEDES-BENZ AMG CLA45, AMG GLA45, B 250E, CLA250 and 1 more (2017-2018): Steering
Recall 21V229000 · Apr 1, 2021 · Mercedes-Benz USA, LLC
4,992
vehicles affected
4,992
vehicles affected
Facts
- Recall number
- 21V229000
- Date
- Apr 1, 2021
- Maker
- Mercedes-Benz USA, LLC
- Units affected
- 4,992
- Kind
- Vehicles
- Component
- Steering > Gear box > Shaft sector; Steering
- Model years
- 2017-2018
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 B250e, CLA250, 2017-2018 AMG CLA45, GLA250, and AMG GLA45 vehicles. The steering shaft bore hole for the universal joint bearing may allow excessive movement that, over time, could result in the separation of the bearing and universal joint.
What can happen
A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
The fix
Recall repairs are free of charge.
MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060001.
Vehicles covered
5 models, 8 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Amg CLA45 | 2017-2018 |
| Mercedes-Benz | Amg GLA45 | 2017-2018 |
| Mercedes-Benz | B 250E | 2017 |
| Mercedes-Benz | CLA250 | 2017 |
| Mercedes-Benz | Gla 250 | 2017-2018 |
Related pages
Questions and answers
Which vehicles are in recall 21V229000?
5 models: Mercedes-Benz Amg CLA45 (2017-2018), Mercedes-Benz Amg GLA45 (2017-2018), Mercedes-Benz B 250E (2017) and 2 more, about 4,992 vehicles in all.
What is the fix for recall 21V229000?
MBUSA will notify owners, and dealers will inspect, and as necessary, replace the steering shaft, free of charge. Owner notification letters were mailed July 23, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021060001.
What can happen?
A separated universal joint bearing can cause a loss of steering control and increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.