MERCEDES-BENZ AMG GLE53, GLE 350, GLE 450, GLE 580 and 2 more (2020-2021): Equipment
Recall 21V288000 · Apr 23, 2021 · Mercedes-Benz USA, LLC
6,331
vehicles affected
6,331
vehicles affected
Facts
- Recall number
- 21V288000
- Date
- Apr 23, 2021
- Maker
- Mercedes-Benz USA, LLC
- Units affected
- 6,331
- Kind
- Vehicles
- Component
- Equipment > Appliance > Air conditioner
- Model years
- 2020-2021
- Started by
- The maker
- Hazard
- Fire
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 AMG GLE 53, 2020 GLE350, GLE450, GLE580, GLS450, and GLS580 vehicles. The air conditioner drain hoses may have been incorrectly installed, causing water to drain into the passenger compartment.
What can happen
Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or may enter a limp-home mode, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040024.
Vehicles covered
6 models, 6 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Amg GLE53 | 2021 |
| Mercedes-Benz | Gle 350 | 2020 |
| Mercedes-Benz | Gle 450 | 2020 |
| Mercedes-Benz | Gle 580 | 2020 |
| Mercedes-Benz | GLS 450 | 2020 |
| Mercedes-Benz | GLS 580 4MATIC | 2020 |
Related pages
Questions and answers
Which vehicles are in recall 21V288000?
6 models: Mercedes-Benz Amg GLE53 (2021), Mercedes-Benz Gle 350 (2020), Mercedes-Benz Gle 450 (2020) and 3 more, about 6,331 vehicles in all.
What is the fix for recall 21V288000?
Dealers will inspect and correct the air conditioner drain hoses, as necessary, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040024.
What can happen?
Water intrusion into the driver and passenger side foot wells may cause corrosion and/or short circuits to electrical components, increasing the risk of fire. In addition, the emergency call (eCall) feature may be disabled and the doors may not unlock, increasing the risk of injury. Also, the engine may not start or.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.