MERCEDES-BENZ AMG GLE63, GLE300D, GLE350, GLE400 and 3 more (2016-2017): Air bags
Recall 17V655000 · Oct 17, 2017 · Mercedes-Benz USA, LLC.
3,620
vehicles affected
3,620
vehicles affected
Facts
- Recall number
- 17V655000
- Date
- Oct 17, 2017
- Maker
- Mercedes-Benz USA, LLC.
- Units affected
- 3,620
- Kind
- Vehicles
- Component
- Air bags > Frontal > Passenger side > Inflator module; Visibility > Windshield
- Model years
- 2016-2017
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE300d 4Matic, GLE400 4Matic, GLE350 4Matic, GLE63 AMG, GLE63 AMG Coupe, GLE63S AMG and GLE63S AMG Coupe, and 2017 GLS450 4Matic, GLE550 4Matic, and GLE63 AMG 4Matic vehicles. These vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger's frontal air bag in the event of a crash.
What can happen
If the passenger's frontal air bag does not function as designed in the event of a crash, the front seat passenger has an increased risk of injury.
The fix
Recall repairs are free of charge.
MBUSA will notify owners, and dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, free of charge. Interim owner letters will be mailed in December 2017. Owners will receive a second notice when the remedy is available in late January 2018. MBUSA's number for this recall is 2018020002. Owners may contact MBUSA customer service at 1-877-496-3691.
Vehicles covered
7 models, 8 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Amg GLE63 | 2016-2017 |
| Mercedes-Benz | GLE300D | 2016 |
| Mercedes-Benz | GLE350 | 2016 |
| Mercedes-Benz | GLE400 | 2016 |
| Mercedes-Benz | GLE550 | 2017 |
| Mercedes-Benz | GLE63S | 2016 |
| Mercedes-Benz | GLS450 | 2017 |
Related pages
Questions and answers
Which vehicles are in recall 17V655000?
7 models: Mercedes-Benz Amg GLE63 (2016-2017), Mercedes-Benz GLE300D (2016), Mercedes-Benz GLE350 (2016) and 4 more, about 3,620 vehicles in all.
What is the fix for recall 17V655000?
MBUSA will notify owners, and dealers will remove any excess bulkhead insulation and rework the windshield bonding, as necessary, free of charge. Interim owner letters will be mailed in December 2017. Owners will receive a second notice when the remedy is available in late January 2018. MBUSA's number for this recall.
What can happen?
If the passenger's frontal air bag does not function as designed in the event of a crash, the front seat passenger has an increased risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.