MERCEDES-BENZ CLA 250 (2020): Steering
Recall 21V989000 · Dec 17, 2021 · Mercedes-Benz USA, LLC
1
vehicles affected
1
vehicles affected
Facts
- Recall number
- 21V989000
- Date
- Dec 17, 2021
- Maker
- Mercedes-Benz USA, LLC
- Units affected
- 1
- Kind
- Vehicles
- Component
- Steering > Electric power assist system
- Model years
- 2020
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling one 2020 CLA250 vehicle. The power supply connection to the electric power steering may have been contaminated with melted adhesive, which can cause the power steering assist to fail while driving.
What can happen
A sudden loss of power steering assist can increase the risk of a crash.
The fix
Recall repairs are free of charge.
A dealer will inspect and repair the power supply connection, as necessary, free of charge. The owner notification letter was mailed January 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021120016.
Vehicles covered
1 model, 1 model year in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Cla 250 | 2020 |
Related pages
Questions and answers
Which vehicles are in recall 21V989000?
1 model: Mercedes-Benz Cla 250 (2020), about 1 vehicles in all.
What is the fix for recall 21V989000?
A dealer will inspect and repair the power supply connection, as necessary, free of charge. The owner notification letter was mailed January 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021120016.
What can happen?
A sudden loss of power steering assist can increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.