MERCEDES-BENZ GLE 450, GLS 450, GLS 450 4MATIC, GLS450 (2020-2023): Power train
Recall 24V118000 · Feb 16, 2024 · Mercedes-Benz USA, LLC
105,071
vehicles affected
105,071
vehicles affected
Facts
- Recall number
- 24V118000
- Date
- Feb 16, 2024
- Maker
- Mercedes-Benz USA, LLC
- Units affected
- 105,071
- Kind
- Vehicles
- Component
- Power train > Automatic transmission > Control module > Software
- Model years
- 2020-2023
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
What can happen
An engine stall increases the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Vehicles covered
4 models, 8 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Gle 450 | 2020-2023 |
| Mercedes-Benz | GLS 450 | 2020 |
| Mercedes-Benz | GLS450 | 2021 |
| Mercedes-Benz | GLS 450 4MATIC | 2022-2023 |
Related pages
Questions and answers
Which vehicles are in recall 24V118000?
4 models: Mercedes-Benz Gle 450 (2020-2023), Mercedes-Benz GLS 450 (2020), Mercedes-Benz GLS450 (2021) and 1 more, about 105,071 vehicles in all.
What is the fix for recall 24V118000?
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
What can happen?
An engine stall increases the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.