MERCEDES-BENZ GLS 580 4MATIC (2020): Visibility
Recall 23V733000 · Nov 1, 2023 · Mercedes-Benz USA, LLC
8
vehicles affected
8
vehicles affected
Facts
- Recall number
- 23V733000
- Date
- Nov 1, 2023
- Maker
- Mercedes-Benz USA, LLC
- Units affected
- 8
- Kind
- Vehicles
- Component
- Visibility > Sun/moon roof assembly
- Model years
- 2020
- Started by
- The maker
- Hazard
- Injury
What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."
What can happen
A sunroof that closes unexpectedly can increase the risk of injury.
The fix
Recall repairs are free of charge.
Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.
Vehicles covered
1 model, 1 model year in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | GLS 580 4MATIC | 2020 |
Related pages
Questions and answers
Which vehicles are in recall 23V733000?
1 model: Mercedes-Benz GLS 580 4MATIC (2020), about 8 vehicles in all.
What is the fix for recall 23V733000?
Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.
What can happen?
A sunroof that closes unexpectedly can increase the risk of injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.