MERCEDES-BENZ Metris, Sprinter 1500, Sprinter 2500, Sprinter 3500 and 1 more (2018-2019): Unknown or other
Recall 19V693000 · Oct 2, 2019 · Daimler Vans USA, LLC
19
vehicles affected
19
vehicles affected
Facts
- Recall number
- 19V693000
- Date
- Oct 2, 2019
- Maker
- Daimler Vans USA, LLC
- Units affected
- 19
- Kind
- Vehicles
- Component
- Unknown or other
- Model years
- 2018-2019
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
What can happen
Failure to identify loose safety related parts can increase the risk of crash and injury.
The fix
Recall repairs are free of charge.
DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
Vehicles covered
5 models, 10 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Metris | 2018-2019 |
| Mercedes-Benz | Sprinter 1500 | 2018-2019 |
| Mercedes-Benz | Sprinter 2500 | 2018-2019 |
| Mercedes-Benz | Sprinter 3500 | 2018-2019 |
| Mercedes-Benz | Sprinter 4500 | 2018-2019 |
Related pages
Questions and answers
Which vehicles are in recall 19V693000?
5 models: Mercedes-Benz Metris (2018-2019), Mercedes-Benz Sprinter 1500 (2018-2019), Mercedes-Benz Sprinter 2500 (2018-2019) and 2 more, about 19 vehicles in all.
What is the fix for recall 19V693000?
DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
What can happen?
Failure to identify loose safety related parts can increase the risk of crash and injury.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.