MERCEDES-BENZ Metris (2020-2023): Equipment
Recall 25V463000 · Jul 11, 2025 · Daimler Vans USA, LLC
43,422
vehicles affected
43,422
vehicles affected
Facts
- Recall number
- 25V463000
- Date
- Jul 11, 2025
- Maker
- Daimler Vans USA, LLC
- Units affected
- 43,422
- Kind
- Vehicles
- Component
- Equipment > Electrical > Infotainment > Video (touch)screen/monitor/unit; Back over prevention > Sensing system > Camera
- Model years
- 2020-2023
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
What can happen
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
Vehicles covered
1 model, 4 model years in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Metris | 2020-2023 |
Related pages
Questions and answers
Which vehicles are in recall 25V463000?
1 model: Mercedes-Benz Metris (2020-2023), about 43,422 vehicles in all.
What is the fix for recall 25V463000?
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
What can happen?
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.