Freightliner Sprinter 1500, Sprinter 2500; MERCEDES-BENZ Metris, Sprinter 1500 and 1 more (2021-2023): Fuel system, gasoline
Recall 23V444000 · Jun 26, 2023 · Daimler Vans USA, LLC
20,500
vehicles affected
20,500
vehicles affected
Facts
- Recall number
- 23V444000
- Date
- Jun 26, 2023
- Maker
- Daimler Vans USA, LLC
- Units affected
- 20,500
- Kind
- Vehicles
- Component
- Fuel system, gasoline > Delivery > Fuel pump
- Model years
- 2021-2023
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
What can happen
A loss of drive power can increase the risk of a crash.
The fix
Recall repairs are free of charge.
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
Vehicles covered
5 models, 9 model years in all
| Make | Model | Model years |
|---|---|---|
| Freightliner | Sprinter 1500 | 2021 |
| Freightliner | Sprinter 2500 | 2021 |
| Mercedes-Benz | Metris | 2021-2023 |
| Mercedes-Benz | Sprinter 1500 | 2021-2022 |
| Mercedes-Benz | Sprinter 2500 | 2021-2022 |
Related pages
Questions and answers
Which vehicles are in recall 23V444000?
5 models: Freightliner Sprinter 1500 (2021), Freightliner Sprinter 2500 (2021), Mercedes-Benz Metris (2021-2023) and 2 more, about 20,500 vehicles in all.
What is the fix for recall 23V444000?
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
What can happen?
A loss of drive power can increase the risk of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.