MERCEDES-BENZ Metris (2019): Seats
Recall 19V666000 · Sep 18, 2019 · Daimler Vans USA, LLC
29
vehicles affected
29
vehicles affected
Facts
- Recall number
- 19V666000
- Date
- Sep 18, 2019
- Maker
- Daimler Vans USA, LLC
- Units affected
- 29
- Kind
- Vehicles
- Component
- Seats > Front assembly > Head restraint
- Model years
- 2019
- Started by
- The maker
- Hazard
- Crash risk
What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Metris vehicles. The head restraint of the seat or seat back may have been fitted without a spring pin or a spring pin that was improperly mounted.
What can happen
The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.
The fix
Recall repairs are free of charge.
DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.
Vehicles covered
1 model, 1 model year in all
| Make | Model | Model years |
|---|---|---|
| Mercedes-Benz | Metris | 2019 |
Related pages
Questions and answers
Which vehicles are in recall 19V666000?
1 model: Mercedes-Benz Metris (2019), about 29 vehicles in all.
What is the fix for recall 19V666000?
DVUSA will notify owners, and Mercedes-Benz dealers will replace the head restraints, free of charge. DVUSA issued owners an interim notification on November 4, 2019. The recall began April 20, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. D VUSA's number for this recall is VS2KOPFSTU.
What can happen?
The incorrectly mounted or missing spring pins can cause the upholstery carrier to come loose from the head restraint housing, which increases the risk of an injury in the event of a crash.
A recall means the maker found a safety problem and offers a free fix; it does not mean every unit has the problem. Units affected are as reported by the company. Popular models sell more and so have more recalls and complaints. Official public data; texts are shortened. A dealer can tell whether a single vehicle still needs the repair.